
Shipping & Returns
Shipping Policy
We are excited to offer shipping of our Seamoss products to East Africa! Currently, we are focused on serving customers in this region, but we have plans to expand our shipping availability to other parts of the world in the near future. We understand the demand for our high-quality Seamoss products globally and are actively working on expanding our reach.
Stay tuned for updates as we continue to grow and bring the benefits of Seamoss to customers worldwide. Thank you for your support and patience as we work towards making Elemental Company's Seamoss products accessible to everyone, no matter where they are located.
Return & Exchange Policy
At Elemental Company, we strive to provide you with the highest quality Seamoss products. As our Seamoss products are made to order to ensure freshness and maximum potency, we have a limited return policy. If you encounter any issues with your order, please contact us within 24 hours of delivery. We will be happy to assist you and address any concerns you may have. Your satisfaction is our priority, and we will work diligently to resolve any issues that may arise. Please note that returns are only accepted within this 24-hour window after delivery.
Thank you for understanding our commitment to delivering exceptional Seamoss products and ensuring your utmost satisfaction.